Guest Service Associates are responsible for the critical first impression our guests have of our property. Guest Service Associates demonstrate exceptional hospitality in an attentive, friendly, and efficient manner going above-and-beyond to ensure that guest experiences will be worth remembering. The key service roles begin with greeting guests and ends in delivering a departure experience that makes a guest want to be a return customer. This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision.
The Night Auditor is responsible for monitoring the property during the overnight hours. These responsibilities include checking the proper daily shut-down of the physical plant, providing Guest Services to guests during the overnight hours, and a number of financial reporting roles prescribed by property management. This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision.
Members of our Housekeeping Team work together to guarantee our guests clean spaces which will exceed their expectations. Working alone or with a partner, each Housekeeper is responsible for the cleanliness of guest rooms, hallways, activity areas, and public spaces on the property. Major responsibilities include servicing accommodations according to property procedures, stocking housekeeping carts, replacing bed linens and supplying guest room amenities. This position requires strong attention to detail and the ability to work without constant direct supervision.